At Wecasa, we value quality and consistency in every service. Follow these best practices to increase client satisfaction and build loyalty!
Our recommendation? By following them, you will increase your base of loyal customers 👇
So, what do these best practices in mani-pedi involve?
Here's what client love!
🧼 Hygiene & Equipment Maintenance
✔️ Upon arrival, wash your hands and sanitise all equipment.
✔️ This reassures clients and ensures a professional experience.
💅 Use Professional Nail Brands
✔️ Opt for professional-quality nail polish brands such as:
OPI
Shellac
Indigo
Essie
Victoria Vynn
Kure Bazar
Peggy Sage
⛔ Avoid using high-street brands like:
L’Oréal
Boots
Gemey Maybelline
Sephora
Other non-professional brands commonly found on Amazon
💡 Why? The key difference between a DIY manicure and a professional service is product quality and durability.
🎨 Offer Clients a Variety of Colours
✔️ Have at least 10 different nail polish colours available for clients to choose from.
✔️ Want to go the extra mile? Bring 20+ shades for an even better selection!
✨ The "WoW" Effect: Stand Out from the Rest
💡 Clients love seasonal trends! Stay updated on the latest colours and styles to recommend the best shades based on the time of year.
By implementing these simple yet impactful practices, you'll elevate your client experience and make your services stand out. Happy polishing! 💅✨
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