📲 Downloading the Wecasa Pro App
📌 The Wecasa Pro app is a must-have for professionals in the Wecasa network. It helps you:
✅ Find new customers.
✅ Manage your schedule.
✅ Communicate with clients easily.
📥 Download for free from:
App Store (iOS) 📱
Google Play Store (Android) 📱
👉 Log in with your Wecasa Pro profile to access all features!
🏡 Home Page: Your Dashboard
On the home page, you’ll find all essential information in one place:
✔️ Upcoming appointments 📅
✔️ Messages from clients 💬
✔️ Modification requests (e.g., schedule changes)
✔️ Payment status and details
🚨 Activate push notifications so you never miss new job proposals. The faster you respond, the more bookings you’ll secure!
📅 Appointments Section
📌 Track all your sessions—upcoming and completed! ✔️ View upcoming appointments. ✔️ Check completed jobs. ✔️ Monitor your monthly bookings and earnings. 📌 Note: Wecasa uses a batch display system for appointments. For regular cleaning services, only the next 4–5 upcoming sessions are visible in the agenda. Additional sessions will appear progressively as earlier ones are completed. Additionally, appointments are only visible in the mobile app, as there is no web version available for managing bookings.
🗓️ Agenda Section
Easily manage your availability! 📍 View your schedule by day, week, or month. 📍 Mark unavailable slots for personal time. 📍 Wecasa bookings are automatically added and marked with an orange dot. 📍 Personal appointments appear with a black dot. 📌 If your agenda or appointments are not displaying correctly, try the following troubleshooting steps: fully close and reopen the app, update it via the App Store or Google Play Store, log out and log back in, or uninstall and reinstall the app if the issue persists. 📌 If the agenda appears empty for future months, it may be due to the total number of planned sessions not being reached yet. Sessions will populate as they are confirmed or completed. To view your upcoming appointments, open the Wecasa app, navigate to your space, and tap Mon agenda. You can switch the view (day, week, or month) at the top of the screen.
💬 Messaging Section
📩 Communicate directly with clients via the built-in chat.
✔️ Confirm details before appointments.
✔️ Provide excellent customer service.
🔧 ‘More’ Section: Additional Tools & Settings
Find extra pro tools & support in this section: ✔️ Contact Wecasa customer service. ✔️ Join the Wecasa Facebook community for professionals. ✔️ Set your working hours & absences for smarter scheduling. ✔️ Update your list of services to reflect what you offer 📌 Note: If you’ve set an absence in the Wecasa Pro app, appointments during that period will be hidden. To resolve this, go to More > My Absences, locate the relevant absence, and delete it using the trash icon or the Delete button.
💡 Pro Tips for Using the Wecasa Pro App Effectively
✅ Check notifications regularly to accept new job offers quickly. ✅ Update your availability to avoid missing relevant job proposals. ✅ Use the chat function to engage with clients and ensure smooth bookings. ✅ Manage your service list to keep your profile up-to-date with your expertise. ✅ Understand that only 4–5 upcoming sessions are visible at a time for regular cleaning services. Additional sessions will appear as earlier ones are completed. ✅ Check and remove any active absences if appointments seem to disappear unexpectedly.
🚀 Maximize your Wecasa experience by mastering the Pro App today! 💼
