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🏅 Rating clients

After each appointment, you can rate your client and leave feedback. This helps improve the Wecasa experience and ensures a safe and professional environment for all.

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Written by Céline
Updated over a month ago

⭐ Why rate clients?

At Wecasa, satisfaction matters—not just for clients, but for professionals too!

🔹 Your ratings and feedback help us understand how your appointment went.
🔹 The feedback is only visible to the Wecasa team and remains confidential.
🔹 If a client behaves inappropriately, we may block them from using Wecasa to protect our professionals.

💡 Negative experience? We may contact you for further details.


🛠️ How does this help you?

We are working on new features to increase transparency for professionals.

🔜 Soon, when accepting an appointment, you will be able to:
✅ See the client’s average rating from other professionals
✅ Read feedback from previous pros

This will help you make informed decisions and feel more confident before accepting a booking.


📲 How to rate a client?

After your session, you will receive an email invitation to leave a review.

1️⃣ Click on the rating link in the email
2️⃣ Give your star rating
3️⃣ Add any comments or concerns

🚨 Important: If a client was disrespectful or inappropriate, report it immediately by contacting us through chat—we take these situations seriously.

By sharing your experiences, you help build a trusted and respectful Wecasa community! 😊

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