Wecasa

At Wecasa, we take pride in the quality of our services and the satisfaction of our customers! Your feedback is essential—it helps us and our pros continuously improve and maintain high service standards. 📈

Once your appointment is complete, you’ll receive a satisfaction survey via email and text. This allows you to share your experience and rate your professional based on:

✅ Punctuality ✅ Courtesy ✅ Quality of service provided ✅ Equipment used

You’ll also have a free comment section and the option to leave a public review (visible on your pro’s profile) or keep your feedback private.

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📩 Where to find the satisfaction survey?

The survey is sent to you by email after each session.

If it’s your first booking in a specific category (hairdressing, beauty, massage, cleaning, etc.), you’ll also receive it via SMS and app notification.

Haven’t received it? No worries! You can find the satisfaction survey link in the "My Appointments" section of the Wecasa app.

- The survey is sent to you by email after each session.
- If it’s your first booking in a specific category (hairdressing, beauty, massage, cleaning, etc.), you’ll also receive it via SMS and app notification.
- Haven’t received it? No worries! You can find the satisfaction survey link in the "My Appointments" section of the Wecasa app.

🚨 Not fully satisfied with your appointment?

If your experience wasn’t up to your expectations, please fill out the survey and request a complaint file to be opened. Our Quality Team will review your case and get back to you within 48 hours with an appropriate solution.

Your feedback matters, and we appreciate you taking the time to help us improve. 💙

How to rate your Wecasa professional, leave a review, and submit feedback after your appointment.

⭐ How do I rate my pro and leave a review?

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⭐ How do I rate my pro and leave a review?

📝 How to rate your Wecasa pro

📩 Where to find the satisfaction survey?

🚨 Not fully satisfied with your appointment?