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šŸ” Will my cleaning pro come if it's a bank holiday?

What happens if your cleaning appointment falls on a bank holiday and how to reschedule if needed.

Written by CƩline

If your regular cleaning appointment falls on a bank holiday, here’s what you need to know:

āœ… By default, your session will take place as planned.
āŒ If your pro isn’t available, they will cancel the session in advance, and you’ll be notified.
šŸ—“ļø If you prefer to skip cleaning on that day, you can also cancel the appointment yourself.


šŸ’¬ How to check with your pro

To avoid any surprises, we recommend:
āœ”ļø Messaging your pro a few days before to confirm their availability.
āœ”ļø Agreeing on a rescheduled date if needed—this can be easily done via your customer area.

šŸ’” Changing the date? Simply modify your session through the Wecasa app or website.


ā“ Need help?

If you have any issues rescheduling, feel free to contact us via the Wecasa app (Account > Contact us), and we’ll be happy to assist! 😊

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