If your regular cleaning appointment falls on a bank holiday, hereās what you need to know:
ā
By default, your session will take place as planned.
ā If your pro isnāt available, they will cancel the session in advance, and youāll be notified.
šļø If you prefer to skip cleaning on that day, you can also cancel the appointment yourself.
š¬ How to check with your pro
To avoid any surprises, we recommend:
āļø Messaging your pro a few days before to confirm their availability.
āļø Agreeing on a rescheduled date if neededāthis can be easily done via your customer area.
š” Changing the date? Simply modify your session through the Wecasa app or website.
ā Need help?
If you have any issues rescheduling, feel free to contact us via the Wecasa app (Account > Contact us), and weāll be happy to assist! š
