All Wecasa pros are experienced and skilled, but they are not familiar with your home or your specific expectations just yet.
To ensure your cleaning session goes exactly as you’d like, we recommend clearly outlining your priorities.
This helps avoid misunderstandings and ensures the best results. 👇
You will see it appear directly on your customer area :
1️⃣ Go to " My upcoming bookings'
2️⃣ Click on "Manage"
3️⃣ You will see a spot above your cleaning dates marked with "Prepare for your next session by indicating your priorities"
4️⃣ Click on it, and you will be able to select all priorities and tasks you wish to be done, and add comments if needed
📋 How to give instructions to your cleaner
The standard cleaning checklist
1️⃣ Use the standard cleaning checklist
When you confirm your booking, you’ll receive a cleaning checklist directly on your customer space area once a cleaner has accepted your request.
Fill it in and share it with your pro before the session or when they arrive.
2️⃣ Prioritize tasks
If there’s a specific order in which tasks should be completed, let your pro know!
This ensures the most important areas are covered first.
3️⃣ Time management & adjustments
If the given tasks cannot be completed within the session time, your pro will inform you.
If they are available to stay longer, you can extend the session with your agreement.
The deep cleaning checklist
1️⃣ Use the deep cleaning checklist
When you confirm your booking, you’ll receive a cleaning checklist.
Fill it in and share it with your pro before the session or when they arrive.
2️⃣ Prioritize tasks
If there’s a specific order in which tasks should be completed, let your pro know!
This ensures the most important areas are covered first.
3️⃣ Time management & adjustments
If the given tasks cannot be completed within the session time, your pro will inform you.
If they are available to stay longer, you can extend the session with your agreement.
👀 For each service you book, and when you fill the cleaning checklist, you will be able to open a new window, specifying all tasks included in the service you chose :
❓ Need help?
If you have any questions, feel free to reach out via the Wecasa app (Account > Contact us).
We’re happy to assist! 😊