Need to ask a question or introduce yourself to your Wecasa professional? We've made it easy with our built-in chat feature! 💬
📌 How to message your pro
✔️ Via the Wecasa app:
1️⃣ Go to the "Appointments" tab 📅
2️⃣ Select the relevant appointment
3️⃣ Tap "Messages" to start a chat 💬
✔️ Via your customer area (website):
1️⃣ Log in to your Wecasa account
2️⃣ Navigate to the booking details
3️⃣ Click on "Messages" to send a message
🚨 When can I message my pro?
You can only contact your pro once your booking has been confirmed. If you don’t see the message option, your appointment may still be pending confirmation.
💡 Why contact your pro?
📍 Confirm directions or access codes
❓ Ask questions about the service
🕒 Arrange specific details (e.g., time adjustments, special requests)
For urgent concerns, feel free to reach out to Wecasa support via the app (Account > Contact us).