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πŸ“Œ Booking for a client at the end of a session (available in Wellness services only)

How to reschedule an appointment for your client directly from the Wecasa Pro app.

Written by CΓ©line
Updated over a year ago

πŸ“Œ What is this feature?

For beauty, hairdressing, and massage services, you can now reschedule a session for your client directly from your app at the end of an appointment.

πŸ’‘ This makes it easier for clients to book repeat sessions and helps you maintain a steady schedule!


πŸ“Œ Key Details

βœ”οΈ Do I need the client’s approval before rebooking? 🀝
βœ… Yes! The client must agree before you reschedule their appointment. You will be notified in the app to confirm consent.

βœ”οΈ Will the customer be debited immediately? πŸ’³
βœ… No. The client will only be charged the day after their scheduled session, as usual.

βœ”οΈ Can I modify or add services when rebooking? ✨
βœ… Yes! You can:

  • Rebook the same service they previously had.

  • Add extra services if the client agrees.

βœ”οΈ Will we receive confirmation emails? πŸ“©
βœ… Yes! Both you and the client will receive a confirmation email and app notification once the appointment is confirmed.


πŸ“Œ How do I reschedule an appointment?

1️⃣ After completing a session, go to the booking details in your Wecasa Pro app.
2️⃣ Tap on the "Reschedule" button.
3️⃣ Select the date, time, and services for the next appointment.
4️⃣ Confirm the bookingβ€”both you and the client will be notified!


πŸ’‘ Pro Tip: Offering to rebook at the end of a session increases customer retention and helps secure future work! πŸš€

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