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๐Ÿ… Rating clients

After each appointment, you can rate your client and leave feedback. This helps improve the Wecasa experience and ensures a safe and professional environment for all.

Cรฉline avatar
Written by Cรฉline
Updated over 3 months ago

โญ Why rate clients?

At Wecasa, satisfaction mattersโ€”not just for clients, but for professionals too!

๐Ÿ”น Your ratings and feedback help us understand how your appointment went.
๐Ÿ”น The feedback is only visible to the Wecasa team and remains confidential.
๐Ÿ”น If a client behaves inappropriately, we may block them from using Wecasa to protect our professionals.

๐Ÿ’ก Negative experience? We may contact you for further details.


๐Ÿ› ๏ธ How does this help you?

We are working on new features to increase transparency for professionals.

๐Ÿ”œ Soon, when accepting an appointment, you will be able to:
โœ… See the clientโ€™s average rating from other professionals
โœ… Read feedback from previous pros

This will help you make informed decisions and feel more confident before accepting a booking.


๐Ÿ“ฒ How to rate a client?

After your session, you will receive an email invitation to leave a review.

1๏ธโƒฃ Click on the rating link in the email
2๏ธโƒฃ Give your star rating
3๏ธโƒฃ Add any comments or concerns

๐Ÿšจ Important: If a client was disrespectful or inappropriate, report it immediately by contacting us through chatโ€”we take these situations seriously.

By sharing your experiences, you help build a trusted and respectful Wecasa community! ๐Ÿ˜Š

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