โญ Why rate clients?
At Wecasa, satisfaction mattersโnot just for clients, but for professionals too!
๐น Your ratings and feedback help us understand how your appointment went.
๐น The feedback is only visible to the Wecasa team and remains confidential.
๐น If a client behaves inappropriately, we may block them from using Wecasa to protect our professionals.
๐ก Negative experience? We may contact you for further details.
๐ ๏ธ How does this help you?
We are working on new features to increase transparency for professionals.
๐ Soon, when accepting an appointment, you will be able to:
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See the clientโs average rating from other professionals
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Read feedback from previous pros
This will help you make informed decisions and feel more confident before accepting a booking.
๐ฒ How to rate a client?
After your session, you will receive an email invitation to leave a review.
1๏ธโฃ Click on the rating link in the email
2๏ธโฃ Give your star rating
3๏ธโฃ Add any comments or concerns
๐จ Important: If a client was disrespectful or inappropriate, report it immediately by contacting us through chatโwe take these situations seriously.
By sharing your experiences, you help build a trusted and respectful Wecasa community! ๐