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💳 How Do Payments Work?
Rayan Matar avatar
Written by Rayan Matar
Updated over a month ago

We've designed our payments system to be automatic, secure, and hassle-free for both you and your clients. Here’s everything you need to know!

🛒 On the Client's End

  • When clients book online, they enter their card details.

  • We request a pre-authorisation hold from their bank to ensure sufficient funds are available.

  • At 2pm on the day after the service, we automatically debit the client’s account.

  • ⚠️ Important: Any booking modifications must be made by midday the day after the appointment.

💡 Payments are processed by our financial partner, Stripe, which credits a virtual wallet in your name with your earnings and deducts Wecasa’s commission.


📅 Your Payment Schedule

📌 Weekly Payments (Default Option)

  • Your earnings from Saturday to Friday of the previous week are transferred to your bank the following Monday.

  • You’ll receive a payment breakdown by email, also available in the 'My Payments' section of your Wecasa Pro app.

Your payment breakdown includes:
Client names
Appointment dates
Types of services performed
Your earnings for each service


📌 Monthly Payments (Optional)

  • You can switch to monthly payments in the 'Bank Account' section of your Wecasa Pro app.

  • Payments are made in the last week of the month and should arrive by the 31st.

  • 🚨 Earnings from the 28th–31st of the month will be paid the following month.


🏦 Where Are My Earnings Sent?

  • Your earnings are transferred to the bank account listed in your Wecasa Pro app.

  • You can update your bank details at any time, but it may take up to a week for our payment partner to process the change.

  • If you recently changed your bank details, you may still receive one payment to your old account.

💡 Need to update your details? Head to the 'Bank Account' section in the Wecasa Pro app.

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