We've designed our payments system to be automatic, secure, and hassle-free for both you and your clients. Here’s everything you need to know!
🛒 On the Client's End
When clients book online, they enter their card details.
We request a pre-authorisation hold from their bank to ensure sufficient funds are available.
At 2pm on the day after the service, we automatically debit the client’s account.
⚠️ Important: Any booking modifications must be made by midday the day after the appointment.
💡 Payments are processed by our financial partner, Stripe, which credits a virtual wallet in your name with your earnings and deducts Wecasa’s commission.
❗️Cancellation fees owed by a client are not guaranteed by Wecasa in the event of non-payment. The same applies to any potential travel expenses. However, if the session did take place and the client fails to pay, Wecasa will cover your payment.
📅 Your Payment Schedule
📌 Weekly Payments (Default Option)
Your earnings of the previous week are transferred to your bank the following Monday, the days included in your payment may vary.
You’ll receive a payment breakdown by email with all session take in account, also available in the 'My Payments' section of your Wecasa Pro app.
Your payment breakdown includes:
✅ Client names
✅ Appointment dates
✅ Types of services performed
✅ Your earnings for each service
📌 Monthly Payments (Optional)
You can switch to monthly payments in the 'Bank Account' section of your Wecasa Pro app.
Payments are made in the last week of the month and should arrive by the 31st.
🚨 Earnings from the 28th–31st of the month will be paid the following month.
🏦 Where Are My Earnings Sent?
Your earnings are transferred to the bank account listed in your Wecasa Pro app.
You can update your bank details at any time, but it may take up to a week for our payment partner to process the change.
If you recently changed your bank details, you may still receive one payment to your old account.
💡 Need to update your details? Head to the 'Bank Account' section in the Wecasa Pro app.