â Session Issues
Something didnât go as expected? Find solutions for common session problems.
By CĂ©line1 author5 articles
â How do I cancel my booking?Steps to cancel a one-off or recurring appointment, reschedule instead of canceling, and cancellation fees.
đ How do I modify my booking?How to change your booking details, request modifications for confirmed sessions, and what to do if your pro refuses the change.
đ What do I do if I'm not satisfied with my appointment?How to share feedback on your Wecasa experience, report issues, and what to expect from the quality team.
đ How do I report a claim with Wecasa? - Wecasa InsuranceSteps to file a claim/breakage, required documents, compensation details, and exclusions.
â° What do I do if my pro is late or hasnât turned up?Steps to take if your Wecasa professional is running late or hasnât arrived.