Need a cleaning, beauty, or wellness session? Here's how to book in just a few clicks!
📄 Can I get an invoice for my booking?How to download your Wecasa booking invoice, invoice details, and important restrictions.
💸 Can I pay for bookings by cash or cheque?Wecasa payment methods, why only card payments are accepted, and how charges work.
⭐ How do I rate my pro and leave a review?How to rate your Wecasa professional, leave a review, and submit feedback after your appointment.
📅 How can I book on Wecasa?Step-by-step guide to booking a service on Wecasa, tracking your request, and understanding counter-proposals.
🎁 How do I use my promotional code?How to apply a promo or referral code when booking a service on Wecasa
💰 How are Wecasa's prices set up?How Wecasa pricing works, where to find rates, commission details, and discount codes.
💰 How do I tip my pro?Ways to tip your Wecasa professional, how to do it through the app, and important details about tipping.
💳 I don't want to pay in advance, what should I do?Understanding Wecasa’s payment process, pre-authorisations, and when the actual charge occurs.
🐶 I have pets. How do I indicate this when booking?How to inform Wecasa about pets when booking a cleaning or ironing service.
💳 I've received an email saying that the payment for my booking didn't go through. What should I do?What to do if your payment fails, how to update your card details, and how to ensure future payments go through.
📍 My address is not recognized, what can I do?What to do if your address is not recognized by Wecasa’s geolocation system when booking a service.
🛒 My shopping cart shows 0€, what's wrong?Why your Wecasa basket may display 0€, and how the payment process works.