Wecasa

Sometimes, banks reject transactions for security reasons or insufficient funds. If this happens, don’t worry—we’ll notify you by email so you can update your payment details.

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🔄 How to resolve a failed payment

1️⃣ Log in to your customer area via the Wecasa app or website. 2️⃣ Update your payment details by linking a new bank card to your account. 3️⃣ Once your new card is added, the payment will be retried automatically.

If you're having trouble updating your payment details, feel free to contact us via the Wecasa app (Account &gt; Contact us). We’re here to help! 😊

What to do if your payment fails, how to update your card details, and how to ensure future payments go through.

💳 I've received an email saying that the payment for my booking didn't go through. What should I do?

Find answers and get help from Intercom Support and Community Experts

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💳 I've received an email saying that the payment for my booking didn't go through. What should I do?

🔄 How to resolve a failed payment

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