If you just need to move or change a single session:

1️⃣ Go to your Agenda.

2️⃣ Open the booking you want to change.

3️⃣ Tap Modify.

4️⃣ Choose the new date and time.

5️⃣ Save the changes

That’s it! The customer will receive an automatic notification confirming the updated time.

You can now manage your recurring sessions without needing to contact support — a big time-saver for you and your clients!

1️⃣ Go to your Agenda and open the session.

2️⃣ Tap Modify.

3️⃣ Choose whether to edit:

4️⃣ This session only, or All future sessions in the series.

5️⃣ Save the update.

Canceling a recurring series through the proper flow does not affect your cancellation score.

Use the "cancel recurrence" option in your customer area to cancel all future sessions in a single action. This ensures no need to cancel each session manually.

If you cancel one session in a recurring series, only that session is affected. Future sessions remain scheduled unless explicitly canceled. You can confirm the status of remaining sessions in your agenda.

💡 Pro tip: You’ll only see time slots that are actually available. If a slot isn’t free, you’ll see why (for example, another Wecasa booking or a personal event).

To end recurring sessions without canceling an imminent appointment, complete the last session you wish to honor. Then, cancel the remaining sessions from your personal space. Inform the client about your availability change before canceling.

You can switch from recurring appointments to one-off sessions to better match your schedule and avoid conflicts. Cancel the existing recurrence and book one-off sessions as needed.

Changing a booking without the customer’s agreement is not allowed. To protect both pros and clients, any modification must be approved by the customer before it’s saved.

If a client proposes a late change to a one-off appointment that doesn’t work for you, you are not obligated to accept it. You can decline the change and allow the client to cancel if necessary.

If a booking is changed without customer consent, your account may be temporarily limited and reviewed by our team. We strongly encourage you to always communicate clearly with your clients before making changes.

Canceling sessions in a recurring schedule does not incur additional fees.

You’ll always see a recap of the changes, including the next upcoming session.
Both you and your client receive the right information (by email and push notification) once everything’s confirmed.